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Tenders
FAQ-Technical Questions |
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1- |
What is the bandwidth for each site?
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2- |
Regarding (SC-01)
& (SC-02) can we provide two disks instead of three? |
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3- |
In case of
unavailability of vendor certified technical education center, a
customized training course should be provided? |
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4- |
In case no
certified technical Instructors are available for some of the
modules required, could we offer training outside Egypt?
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5- |
Do you want the
trainees to get a certificate from the vendor, stating the
completion of their courses or not? |
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6- |
What is meant by
supports eight separate 2GB/s ports? |
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7- |
Can we offer a
single 2GB Fiber Channel interface instead of Dual 2GB Fiber
Channel interfaces for the tape library. |
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8- |
What are the operating systems that need
to be supported by the tape library?
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9- |
It is required that
the racks should be the same brand as the offered servers?
What if we are going to offer different brands? |
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10- |
In the Inventory
Management Software what is meant by: Negative/Positive
Metering: Opposite of Software Metering can be done as well. |
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11- |
In the Inventory
Management Software what is meant by: Directory Synchronization:
Sets up a Synchronization of Files and/or Directories between
Computer and Server. |
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12- |
In the Remote
Desktop Management what is meant by: Real-Word Interface:
provide 2-D or 3-D |
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13- |
Is it acceptable to
provide Larger shared cache per dual-core RISC processors
instead of required 8MB cache per processor [ref. ANEX II Page 9
of 74 and 10 of 74] |
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14- |
Is it acceptable to
provide 4/8 and 2/4 way servers instead of required 4/4 and 2/2
way servers [ref. ANNEX II Page 9 of 74 and 10 of 74
respectively], |
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15- |
Can we provide
Pre-failure warranty for processor/memory/hard disk but not for
power supply and fans as required [ref ANNEX II Pages 12 through
17 of 74], |
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16- |
What is meant by
Support Global hot-spare to 14 Disk drives [ref. ANNEX II Page
21 of 74], |
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17- |
What if the tenderer
fails to comply fully with the technical specifications set out
in the tender dossier ? |
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18- |
What are the
consequences for the tenderer if he will answer N (No) for some
individual technical specifications? |
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19- |
What is number of installed/maximum processors requested in
SC-05 and SC-06? |
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20- |
Please describe the required way of
connection for the SAN switches; the RFP required 3 switches
(not an even number). |
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21- |
Regarding
to (SC-01) page 9/74, Can we provide maximum memory 24GB Instead
of 32GB max memory. |
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22- |
How
many RMON groups are required to be supported (four or nine)? |
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23- |
Is
the NMS required to manage the Firewall / IDS software on all
the routers? |
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24- |
An
Internet link is required, but no router. Does the router
already exist? If yes, what is its type, model and
configuration? If no, what are its required specifications? |
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25- |
Should
Clustered and Network Load Balanced functions be achieved with
Windows Enterprise Edition and /or Layer 4 Backbone switch? |
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26- |
Is
the Back-up software part of scope of LOT1 |
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27- |
Item
1.2 Server Computer (SC -02), please confirm if it is possible
that the total cache will be 4 MB instead of 8MB |
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28- |
Item (1.9) Storage Area Network, Please specify if it’s possible
to achieve the 8 TB without using the same disk drives |
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29- |
Please confirm that it is possible to offer a SAN (Item 1.9)
with 4 ports instead of 8 and 2 SAN switches with 16 ports
instead of 3 with 8 ports. |
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30- |
Regarding SAN (Item 1.9),Could number of LUNs to be 1024 instead
2048 LUN |
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31- |
Regarding SAN (Item 1.9), please state the minimum required IOPS |
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32- |
Item 1.10 Backup Tape Library, Please confirm that the hot
swappable and hot pluggable features are not mandatory. |
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33- |
Regarding Personal computers (PC-01) & (PC-02) what is meant by
Tower/desktop? |
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34- |
Regarding Item 2.6 Storage Management Software (Backup Software)
should all servers connected to SAN to be backed-up on-line (hot
backup)? |
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35- |
In Page # 52 of 74, the backup software to be installed on the
(File & Print Server) which are “two clustered servers”, does
this means the backup software must be cluster aware and its
service fail-over to be enabled inside the cluster services
management, and the backup environment’s settings to be on the
cluster shared storage. |
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Questions &
Answers |
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1- |
What is the bandwidth for each site?
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The 34 remote
branches shall be connected with the headquarter. The required
bandwidth per remote site is 128 kbps. The Headquarter should
be connected using 4 Mbps connection. The service provider
shall apply load balance solution for the head quarter links.
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See
Tender Dossier Part II / page 45
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2- |
Regarding (SC-01) & (SC-02) can we provide
two disks instead of three? |
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Yes, see Corrigendum III added to tender dossier
on the EC web-site and/or Social Fund for Development web-site.
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3- |
In case of unavailability of vendor
certified technical education center, a customized training
course should be provided? |
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Yes, you could offer customized training courses
provided that :
1.Courses
must be the original vendor courses in terms of curriculum and
material.
2.The training should be designed to cover the Hands-On
aspects.
3.Training
should be flexible in scheduling. |
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4- |
In case no certified technical Instructors
are available for some of the modules required, could we offer
training outside Egypt? |
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Yes, Provided that all expenses are paid
by your side.
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5- |
Do you want the trainees to get a
certificate from the vendor, stating the completion of their
courses or not? |
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Yes, certificate is required.
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6- |
What is meant by supports eight separate
2GB/s ports? |
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The array should be able to support 8
separate ports Fiber channel connections.
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7- |
Can we offer a
single 2GB Fiber Channel interface instead of Dual 2GB Fiber
Channel interfaces for the tape library. |
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8- |
What are the
operating systems that need to be supported by the tape library?
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Microsoft Windows Server & Unix at
least, also you should provide us with the interoperability
matrix regarding all operating system supported by your Tape
library.
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9- |
Is it required
that the racks should be the same brand as the offered servers
What if we are going to offer different brands? |
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It should be of the same brand like
the dominant mounted servers.
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10- |
In the Inventory
Management Software what is meant by: Negative/Positive
Metering: Opposite of Software Metering can be done as well. |
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That is Checking Licensed Software
Running on Desktops, This feature prevent users from running
unlicensed software, even when they are offline the network.
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Offline and Online Metering. Two methods of metering are
offered: Passive, where all information is logged locally and no
network connections are needed; and Active, which requires a
network connection to a shared drive. This helps your
administrators choose the method that best fits your
organization.
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11- |
In the Inventory
Management Software what is meant by: Directory Synchronization:
Sets up a Synchronization of Files and/or Directories between
Computer and Server. |
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This feature is for assuring that
Number of users accessing the Network, are the same users in the
inventory database
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The Directory Service Synchronization Job is aimed to
synchronize the user tree from a selected directory service with
the database on the inventory management server
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12- |
In the Remote
Desktop Management what is meant by: Real-Word Interface:
provide 2-D or 3-D |
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Accessing the
Desktops by Clicking on the icon displayed in the 2D map or 3D
map.
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Integration with the
Network management Software where administrator can open any
desktop from the 2D/3D map on the network management server with
no need to open it from the main server.
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13- |
It is acceptable
to provide Larger shared cache per dual-core RISC processors
instead of required 8MB cache per processor [ref. ANEX II Page 9
of 74 and 10 of 74] |
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See corrigendum III
added to tender dossier on the EC web site and/or Social Fund
for Development web site
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14- |
Is it acceptable
to provide 4/8 and 2/4 way servers instead of required 4/4 and
2/2 way servers [ref. ANNEX II Page 9 of 74 and 10 of 74
respectively], |
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Technical specifications listed in
tender dossier are the minimum requested so, if you provide us
with specifications that exceed the listed one it will be
accepted.
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15- |
Can we provide
Pre-failure warranty for processor/memory/hard disk but not for
power supply and fans as required [ref ANNEX II Pages 12 through
17 of 74], |
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No, as it is provide
an early-warning alert if they detect conditions that could
cause an untimely demise
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16- |
What is meant by
Support Global hot-spare to 14 Disk drives [ref. ANNEX II Page
21 of 74], |
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It is a global Hot-Spare for the
whole system .
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17- |
What if the
tenderer fails to comply fully with the technical specifications
set out in the tender dossier ? |
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It
will be rejected as nonresposive
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18- |
What are the
consequences for the tenderer if he will answer N (No) for some
individual technical specifications? |
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19- |
What is number of installed/maximum
processors requested in SC-05 and SC-06? |
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Number of installed processors: 2
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Number of maximum processors: 2 or 4
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20- |
Please describe
the required way of connection for the SAN switches; the RFP
required 3 switches (not an even number). |
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See Tender Dossier
Part II / Figure: 1 / Page 5
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21- |
Regarding to
(SC-01) page 9/74, Can we provide maximum memory 24GB Instead of
32GB max memory. |
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22- |
How many RMON
groups are required to be supported (four or nine)? |
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Supports 4 groups of embedded
RMON (history, statistics, alarms and events) for enhanced
traffic management, monitoring and analysis.
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Support for all nine RMON
groups that permits traffic monitoring of a single port, a
group of ports, or the entire switch from a single network
analyzer.
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23- |
Is
the NMS required to manage the Firewall / IDS software on all
the routers? |
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See Tender Dossier Part I /
Item 1.30 / Page 44
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24- |
An
Internet link is required, but no router. Does the router
already exist? If yes, what is its type, model and
configuration? If no, what are its required specifications? |
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Yes, it is already exists and is
equipped with 2 serial ports.
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25- |
Should Clustered and Network Load Balanced functions be achieved
with Windows Enterprise Edition and /or Layer 4 Backbone switch? |
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All Servers listed in Table:1 should be supplied with the following
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The latest appropriate version of Operating System (e.g.
Windows server 2003 Std. / Enterprise Edition, UNIX …etc.) to
achieve the primary role assigned to it and to let Network load
balancing or Clustering be fully operational.
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The necessary HW/SW needed for clustering or Network load
balancing operation to be achieved successfully.
- The latest version of :-
MS Exchange Enterprise Edition.
MS ISA Enterprise Edition (License per processor).
MS SQL Standard Edition (License per processor)
- The needed Patch Cables necessary for connecting servers to
Core switches.
See Tender Dossier Part I / Page 8
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26- |
Is
the Back-up software part of scope of LOT1 |
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No, Back-up software is part of
scope of LOT2; However LOT1 & LOT2 should be fully integrated
and operational as mentioned in scope of work for both LOT1 &
LOT2.
See Tender Dossier Part II / Page 6 & 53 |
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27- |
Item
1.2 Server Computer (SC -02), please confirm if it is possible
that the total cache will be 4 MB instead of 8MB |
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28- |
Item
(1.9) Storage Area Network, Please specify if it’s possible to
achieve the 8 TB without using the same disk drives |
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29- |
Please
confirm that it is possible to offer a SAN (Item 1.9) with 4
ports instead of 8 and 2 SAN switches with 16 ports instead of 3
with 8 ports. |
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30- |
Regarding SAN (Item 1.9),Could number of LUNs to be 1024 instead
2048 LUN |
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31- |
Regarding SAN (Item 1.9), please state the minimum required IOPS |
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140,000 IOPS at least is required.
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32- |
Item
1.10 Backup Tape Library, Please confirm that the hot swappable
and hot pluggable features are not mandatory. |
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Hot swappable and hot pluggable
features are mandatory.
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33- |
Regarding Personal computers (PC-01) & (PC-02) what is meant by
Tower/desktop? |
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Tenderer have the choice to offer
either desktop or tower.
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34- |
Regarding Item 2.6 Storage Management Software (Backup Software)
should all servers connected to SAN to be backed-up on-line (hot
backup)? |
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Yes, all servers connected to SAN
should be backed-up on-line (hot backup).
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35- |
In
Page # 52 of 74, the backup software to be installed on the
(File & Print Server) which are “two clustered servers”, does
this means the backup software must be cluster aware and its
service fail-over to be enabled inside the cluster services
management, and the backup environment’s settings to be on the
cluster shared storage. |
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Yes, it means that backup software
must be cluster aware and its service fail-over to be enabled
inside the cluster services management, and the backup
environment’s settings to be on the cluster shared storage, or
another meaning.
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Copyright © 2001
Social Fund for Development Egypt All rights reserved |
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